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Q. What is a
service agreement?
A. Service agreements actually can vary
quite a lot. The most common type of service agreement we have is a
Preventative Maintenance Agreement. Preventative maintenance agreements
are just what the name implies. In other words, all of the normal
maintenance is covered under the agreement.
Q. Why should I keep my equipment
under a Preventative Maintenance Agreement?
A. Beside the fact that all of your
preventative maintenance is taken care of, there is many other benefits
to having a PM agreement. First of all, you get priority service from
our service department if your equipment is under a PM agreement. In
other words, when it is hot out, you will be on top of the list for
service. And if that is not reason enough, if you ever need any repair
work done at any time, you receive a 10% discount off of our normal
labor rates. Look at it this way, at the beginning of the season we
check your equipment, clean it and make sure it is ready to go. That
means that you probably wont have to see us on a really hot day (or a
really cold one). But if you do, you will be on top of our list for
priority service and you will receive a 10% discount on labor. How can
you beat that?
Q. If the equipment you sell is good
equipment, why do I need a PM Agreement?
A Yes, we feel that we sell the highest
quality equipment available, but just like your car, it requires regular
service to keep in working top notch and extend its life. Filter changes
and cleaning is something that is required to keep your equipment in top
notch shape.
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